Average Reviews:
(More customer reviews)We purchased this through Amazon after researching other models. DeLonghi has a good reputation for quality products and Amazon for being a reputable dealer.
When our box arrived, the box was damaged. No straps on the package as it should have per the writing on the box.
Upon opening the box, we did find that one side of the unit was not closed completely as though someone had been trying to open the panel on the unit. One of the castor wheels was broken and we were missing the window locking pins. All the other accessories were there. As instructed, we allowed the unit to sit upright for 24 hours before starting it, as we were sure the unit had been on its side during its transport to us.
We followed the instructions in the manual as well as the easy setup card attached to the unit and hooked up the exhaust venting and plugged the unit in to the appropriate outlet. One thing is the unit rolls on castor wheels which was a plus for us but given that one of our wheels was broken it made it a bit difficult rolling it. Very easy set-up. Once the unit started up and we had the A/C mode running you could feel the airflow from 10 feet away. I'm not sure why a previous poster said he/she couldn't feel the cool air as ours was more than adequate using the low speed setting. The remote control that comes with the unit is very convenient. One issue we found was that once you put the batteries in the remote, you need to set the time on it right away. There is no function to reset the time unless you take the batteries out and put them back in again. Just a quirk and not a big deal.
Within 30 minutes we could already feel the coolness in our house. We checked the exhaust to see if it was working properly and it was. Noise level is not intrusive and in fact quieter than most non portable air conditioners that are placed in windows.
One feature we like about this unit is that you do not have to empty any water from the unit until end of season. Filter is washable a big plus. Storage bags for both the unit and the accessories.
We contacted DeLonghi about the missing and broken parts and they are sending them to us. Castor wheel is on backorder so that will take several weeks to get.
Overall, so far we give this a 5 star rating.
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Product Description:
The DeLonghi PAC-A130HPE 13,000 BTU Air to Air Portable Air Conditioner with Heat Pump and R410A refrigerant gas allows for use all year round. Cool in the summer and heat in the winter. The unit uses eco-friendly R410A refrigerant gas which saves money by operating more efficiently and does not harm the environment. It has a full featured LCD remote control for easy use and performs quietly thanks to the high efficiency compressor and components. Other features include 24-hour timer, LCD display, and 4 fan speeds. This unit is easily portable with durable indoor and outdoor castor wheels and side-carry handles.
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